Assessing MoDOT’s Efforts to Provide the Right Transportation Solution: Tracker Measure 9i [2009]

Details

• Alternative Title:
  TRACKER measure 9i for fiscal year 2009
• Creators:
  Gentry, Lance
• Corporate Creators:
  Missouri. Department of Transportation ; Heartland Market Research LLC
• Subject/TRT Terms:
  Customer Service Market Surveys
• Resource Type:
  Research Paper
• Geographical Coverage:
  Missouri
• Corporate Publisher:
  Missouri. Department of Transportation
• Abstract:
  The basic research design for the project was to sample opinions on a variety of projects spread across the state. When available, a small, medium, and large project from each of the ten MoDOT districts was selected by a regional manager for the project for a total of 30 projects. The sample included 400 addresses per project area for a total of 12,000 Missouri addresses being mailed a copy of the survey. A supplemental sample of 50 respondents were recruited, in person, to measure the satisfaction of Kansas residents who were also impacted by one of the projects. Each survey was focused on one of 30 individual projects, which was briefly described on the survey, and the majority of survey questions related to the recently completed project, such as determining if the completion of the project increased safety, convenience, and made it easier to drive.
• Format:
  PDF
• Funding:
  Project number: RI08-017
• Collection(s):
  ITSJPO Digital Library
• Main Document Checksum:
  urn:sha-512:a150358dba454d1c354b3332f520dfd093c2a3181d7a4a7176d973328cca86132c29d52644f9e6ead4044333f5a48f98a0e058b4238901a46570d0cd6f03d455
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/3267/dot_3267_DS1.pdf
• File Type:
  [PDF - 2.08 MB ]