Integrated Traffic Management and Emergency Response: Success Factors
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2003-09-30
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TRIS Online Accession Number:00968593
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OCLC Number:53908271
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Edition:Final Report
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Abstract:This project developed and conducted a quantitative survey of stakeholder relations in the deployment of integrated traffic management and emergency response systems. The purpose was two-fold: 1) to develop generalized metrics of stakeholder perceptions and relationships and 2) to calibrate important success factors of integrated programs. The goals include determining what works and what does not work – and the circumstances that affect success or failure. The report provides detailed descriptions of the various metrics for measuring project characteristics and stakeholder relationships. The findings indicate that seven factors influence the success of the project: 1) the stage of the project; 2) the efficacy of the project; 3) the uncertainty surrounding the project; 4) the stakeholder’s involvement in the project; 5) the stakeholder’s perceived power to influence the project; 6) the public benefit derived from the project; and 7) the sense of equality among stakeholders. In addition to these findings that hold across all projects and stakeholder types, the findings show some significant differences in the way stakeholder groups view one another. Understanding these differences, and the factors related to success, can benefit those participating in and facilitating stakeholder processes.
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