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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : culture.

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English


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  • Abstract:
    Research done through the Second Strategic Highway Research Program (SHRP 2) determined ; that agencies with the most effective transportation systems management and operations ; (TSM&O) activities were differentiated not by budgets or technical skills alone, but by the ; existence of critical processes and institutional arrangements tailored to the unique features of ; TSM&O applications. The significance of this finding has been validated in 40 State and ; regional self-assessment workshops using the Capability Maturity Model (CMM) and its six ; dimensions of organizational capabilities. This white paper focuses on Culture as one of the ; central dimensions of capability needed to support effective TSM&O including understanding ; and internalization of the business case, leadership via in-reach and outreach, and ; development of supporting policy, program and authorities. It summarizes the TSM&O stateof-the-practice ; based on the workshops and subsequent implementation plans developed at 23 ; sites selected by FHWA and the American Association of State Highway and Transportation ; Officials (AASHTO) as part of the SHRP 2 Implementation Assistance Program.
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    urn:sha-512:c95bc6a7610fde862348bc5d4a4877da59dd4eb91f701e7b52bbb7e8a786b12f97bcc9d5240e5ce70a25d945b97a847f5a8390a2760ea488702e14e4e0407dca
File Language:
English
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