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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : systems and technology.

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English


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  • Abstract:
    Research done through the Second Strategic Highway Research Program (SHRP 2) determined

    that agencies with the most effective transportation systems management and operations

    (TSM&O) activities were differentiated not by budgets or technical skills alone, but by the

    existence of critical processes and institutional arrangements tailored to the unique features of

    TSM&O applications. The significance of this finding has been validated in 40 State and

    regional self-assessment workshops using the Capability Maturity Model (CMM) and its six

    dimensions of organizational capabilities. This White Paper focuses on Systems and

    Technology as one of the central dimensions of capability needed to support effective

    transportation systems management and operations (TSM&O) – including collaboration with

    public safety agencies, MPOs, local government, and public-private partnerships The Paper

    summarizes the TSM&O state-of-the-practice based on the Workshops and subsequent

    implementation plans developed at 23 sites selected by FHWA and the American Association of

    State Highway and Transportation Officials (AASHTO) as part of SHRP 2 Implementation.

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    urn:sha-512:9c285667e2dc836b51047d7a4338a1de0bf48c728504f5a576e7c9fad37e1b87e9f123ccdb695f1ba5219c709f66f807a5e1706b3414df70b8ebd132b3d9f73b
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    Filetype[PDF - 1.19 MB ]
File Language:
English
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