Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : business processes.

United States. Federal Highway Administration

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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : business processes.

2015-04-01
By United States. Federal Highway Administration

[PDF-1008.76 KB]

English

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Details:

Corporate Creators:

United States. Federal Highway Administration
Subject/TRT Terms:

[+]

Implementation Organizational Effectiveness Programming (Planning) Regions State Of The Practice States Transportation Operations Transportation System Management Workshops
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Federal Highway Administration
Abstract:

Research done through the Second Strategic Highway Research Program (SHRP 2) determined

that agencies with the most effective transportation systems management and operations

(TSM&O) activities were differentiated not by budgets or technical skills alone, but by the

existence of critical processes and institutional arrangements tailored to the unique features of

TSM&O applications. The significance of this finding has been validated in 40 State and

regional self-assessment workshops using the Capability Maturity Model (CMM) and its six

dimensions of organizational capabilities. This white paper focuses on Business Processes as

one of the central dimensions of capability needed to support effective TSM&O, including

planning, programming, and project development. It summarizes the TSM&O state-of-thepractice

based on the workshops and subsequent implementation plans developed at 23 sites

selected by FHWA and the American Association of State Highway and Transportation Officials

(AASHTO) as part of the SHRP 2 Implementation Assistance Program.
Format:

PDF
Collection(s):

Federal Highway Administration US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:dd8561c8508fc69d8eb42d2422370d0d32dc3e62003c4ed0f7f3240f91060573
Download URL:

https://rosap.ntl.bts.gov/view/dot/29023/dot_29023_DS1.pdf
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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : business processes.

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