Development of access management performance measures.
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2009-05-01
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NTL Classification:NTL-PLANNING AND POLICY-Access Management
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Abstract:In 2007, the Virginia General Assembly passed legislation calling for Access Management, the ; regulation of entrances and intersections along highway corridors in Virginia. Some property owners may oppose ; access management. Therefore, performance measures are needed to assess whether the access management ; program is achieving its intended results. An important step of developing performance measures is to reach out to ; stakeholders. This can be both time consuming and expensive. This study (1) shows the effect of stakeholder ; involvement on the development of performance measures, (2) evaluates the challenges associated with involving ; stakeholders, and (3) makes recommendations for stakeholder involvement in the future. ; Two groups of stakeholders were involved: (1) the people who will be using the measures and (2) the people who will ; be implementing the measures. A survey was conducted of transportation professionals in Virginia to represent ; people who will be using the measures. A steering committee of VDOT officials was appointed to represent people ; who will be implementing the measures. ; Involving these stakeholders affected the recommended performance measures in the following ways: (1) Measures ; must be easy to apply. (2) The final forms of the measures were tailored to VDOT. (3) Multiple measures were used ; rather than a single aggregate measure. (4) A target of improvement over time was set for all measures. (5) Safety ; was found to be important to measure. (6) Measures should involve a tangible result. (7) The uniform application of ; access management standards is important to measure. ; There are numerous challenges associated with involving stakeholders. If not properly handled, this task can become ; very time consuming. Some challenges are: (1) Thorough work must be conducted before, during, and after ; conducting a survey. (2) Selection of criteria to evaluate performance measures requires input from stakeholders. (3) ; Interaction with stakeholders requires preparation and follow-up. (4) When tailoring measures to a specific user, ; ability to compare to national standards should be retained. ; The following recommendations are made: (1) When performance measures are developed, involve the people who ; will be using and implementing them. (2) Adequately prepare for all interaction with stakeholders.
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Main Document Checksum:urn:sha-512:471e0508d58d8085df220ce175d0d82fc46c32065272d6ec98dc13d944e64b956990c2e9b7588319729d4c61f053dea4beb87b5a3697c945265afe942a1cbb1f