Transportation reliability and trip satisfaction.

Details

• Creators:
  Gates, Timothy J. ; Savolainen, Peter T. ; Datta, Tapan K. ; Todd, Ryan G.
• Corporate Creators:
  Wayne State University. Transportation Research Group
• Subject/TRT Terms:
  Consumer Satisfaction Customer Satisfaction Information Dissemination Maps Real Time Information Reliability Traffic Surveys Travel Time Travel Time (Traffic Engineering)
• Publication/ Report Number:
  RC-1584
• Resource Type:
  Tech Report
• Geographical Coverage:
  Michigan
• Edition:
  Final report.
• Corporate Publisher:
  Michigan. Department of Transportation
• Abstract:
  Travel delays and associated costs have become a major problem in Michigan over the
  
  past several decades as congestion has continued to increase, creating significant negative
  
  impacts on travel reliability on many roadways throughout the State. The Michigan Department
  
  of Transportation (MDOT) possesses the capability to distribute real-time travel time, speed, and
  
  reliability related information to the public through a variety of communication channels. If
  
  properly conveyed, such information would help facilitate necessary trip planning decisions both
  
  before and during a trip. Research was performed to develop appropriate communication
  
  techniques for distribution of travel reliability and related information to travelers through the
  
  MDOT MiDrive website based on the needs of users of the transportation network in Michigan.
  
  A number of tasks were performed to achieve this objective, including surveys of travelers,
  
  commuters, and the freight industry, in addition to the state-of-the-art and state-of-the-practice
  
  reviews. Synthesis of the information obtained from these tasks allowed for conclusions and
  
  recommendations to be drawn, including recommended techniques for reliability measurement –
  
  specifically buffer time and planning time – in addition to strategies for communication of this
  
  information through the MiDrive website.
  
  
• Format:
  PDF
• Funding:
  2010-0298
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha-512:87b07ca26f274f9d141312a35b89b636b088ee1b47968df857e1dee4e2094d7c64888361faf51e39735f7f6b1494f184211d5e24217047c99e52c3331268e392
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/25381/dot_25381_DS1.pdf
• File Type:
  [PDF - 1.87 MB ]