A Report Card from Missourians - 2010 : [Staff Summary]

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A Report Card from Missourians - 2010 : [Staff Summary]

2010-07-01
By Missouri. Dept. of Transportation. Organizational Results

File Language:

English

Details

Corporate Creators:

Missouri. Dept. of Transportation. Organizational Results
Subject/TRT Terms:

Consumer Satisfaction--Missouri Customer Satisfaction Surveys
Resource Type:

Tech Report
OCLC Number:

651996566
Edition:

Staff summary; July 2010.
Corporate Publisher:

Missouri. Dept. of Transportation
NTL Classification:

NTL-REFERENCES AND DIRECTORIES-Statistics ; NTL-PLANNING AND POLICY-PLANNING AND POLICY ; NTL-PLANNING AND POLICY-Surveys
Abstract:

ETC Institute completed a comprehensive statewide customer satisfaction study to evaluate MoDOT’s overall performance and identify the transportation services and improvements that are most important to Missourians. The study involved a survey that asked questions to populate five MoDOT Tracker measures and assess the public’s support for various ways of raising and appropriating revenue for transportation. ETC Institute obtained a representative sample of each of the 10 MoDOT districts, with a minimum of 350 respondents per district.
Format:

PDF
Collection(s):

US Transportation Collection
Main Document Checksum:

urn:sha256:525e68d03d0286a49665ca36e989168715fedb7ad357b7954baca8280720e6d7
Download URL:

https://rosap.ntl.bts.gov/view/dot/18132/dot_18132_DS1.pdf
File Type:

[PDF - 1.36 MB ]

File Language:

English

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