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Abstract:"In November 2004 the Federal Highway Administration conducted the Traveler Opinion & Perception Survey
(TOPS). This was a nationwide survey with the objective of understanding the needs and expectations of users of the
nation’s transportation system. To gain a better understanding of Oregonians’ attitudes about the transportation
system, the Oregon Department of Transportation (ODOT) funded additional interviews and expanded the survey to
cover additional issues. This summary report presents findings of the Oregon survey, compared with results from the
Pacific states and the nation as a whole. The report covers opinions on the following issues:
• What contributes to an effective and high quality transportation system;
• Satisfaction with the transportation system;
• Delays resulting from roadwork;
• Work zone management;
• Bridge conditions;
• Support for future transportation programs; and
• Environmental concerns."
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