Soft System Analysis to Integrate Technology & Human in Controller Workstation

Details

• Creators:
  Poage, James L. ; Donohue, Caroline ; Lee, Jonathan T.
• Corporate Creators:
  John A. Volpe National Transportation Systems Center (U.S.)
• Subject/TRT Terms:
  • Air traffic controllers
  • Advanced automation system (Air traffic control)
  • Enroute traffic control
  • Performance measurement
  • Feasibility analysis
  • Technology
  • Communications
  • Air traffic controllers
  • Performance--Measurement
  • Feasibility studies
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• Resource Type:
  Proceedings
• Geographical Coverage:
  United States
• Corporate Publisher:
  Digital Avionics Systems Conference
• Abstract:
  Computer-based decision support tools (DST), ; shared information, and other forms of automation ; are increasingly being planned for use by controllers ; and pilots to support Air Traffic Management (ATM) ; and Air Traffic Control (ATC) in the Next ; Generation Air Transportation System (NextGen). ; Successful adoption of these automation concepts ; depends on both technology and human performance ; using the technology. System engineering and design ; needs to account for technology and human ; performance as co-partners to obtain the intended ; National Airspace System (NAS) benefits. ; The particular subject of this work is to develop ; functional requirements for the en route controller ; workstation so that the controller can effectively and ; safely use the planned technology to obtain the ; desired benefits. The approach used to accomplish ; this is designed to: 1) focus on truly integrating ; technology and human performance by addressing ; requirements for each at the same time and 2) focus ; on how technology and human performance work to ; provide the desired benefits. This approach is called ; soft systems analysis in this study.
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• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/9485/dot_9485_DS1.pdf
• File Type:
  [PDF - 416.40 KB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha-512:f192b872dcbf2eb578b0547d5509d76b2fa9863895814dba7849b35c3f29dcaf83e173709dbcee75dffdf46070a574db0bc36169bd050e515942e30321579876