Soft System Analysis to Integrate Technology & Human in Controller Workstation

Poage, James L.; Donohue, Caroline; Lee, Jonathan T.; John A. Volpe National Transportation Systems Center (U.S.)

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Soft System Analysis to Integrate Technology & Human in Controller Workstation

2011-10-16
By Poage, James L. ; Donohue, Caroline ; Lee, Jonathan T.

[PDF-416.40 KB]

English

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Details:

Creators:

Poage, James L. ; Donohue, Caroline ; Lee, Jonathan T.

Poage, James L. ; Donohue, Caroline ; Lee, Jonathan T. Less -
Corporate Creators:

John A. Volpe National Transportation Systems Center (U.S.)
Subject/TRT Terms:

[+]

Advanced Automation System (Air Traffic Control) Air Traffic Control--Electronic Equipment Air Traffic Controllers Communications Enroute Traffic Control Feasibility Analysis Feasibility Studies Performance--Measurement Performance Measurement Technology
Resource Type:

Proceedings
Corporate Publisher:

Digital Avionics Systems Conference
Abstract:

Computer-based decision support tools (DST),

shared information, and other forms of automation

are increasingly being planned for use by controllers

and pilots to support Air Traffic Management (ATM)

and Air Traffic Control (ATC) in the Next

Generation Air Transportation System (NextGen).

Successful adoption of these automation concepts

depends on both technology and human performance

using the technology. System engineering and design

needs to account for technology and human

performance as co-partners to obtain the intended

National Airspace System (NAS) benefits.

The particular subject of this work is to develop

functional requirements for the en route controller

workstation so that the controller can effectively and

safely use the planned technology to obtain the

desired benefits. The approach used to accomplish

this is designed to: 1) focus on truly integrating

technology and human performance by addressing

requirements for each at the same time and 2) focus

on how technology and human performance work to

provide the desired benefits. This approach is called

soft systems analysis in this study.
Format:

PDF
Collection(s):

Volpe Center
Main Document Checksum:

[+]

urn:sha256:6e5c41fa14510c48798c181d04fbe92cc9827457ee5cccb4aa8ab69d6ebdb5f6
Download URL:

https://rosap.ntl.bts.gov/view/dot/9485/dot_9485_DS1.pdf
File Type:

Poage_Soft_Analysis.doc

doc

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