Test & Evaluation Plan for the Evaluation of Checkpoint Resource Management Training at Detroit Metropolitan Wayne County Airport
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Edition:Test and Evaluation Plan
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Description:This plan describes a test to evaluate the efficacy of Checkpoint Resource Management (CPRM) training at Detroit Metropolitan Wayne County Airport (DTW). In a baseline evaluation, Human Factors Engineers (HFEs) will observe the communications of security screeners, adherence to standard operating procedures, individual and bag flow, and timing of individual and bag screening procedures at DTW Checkpoint Red prior to the experimental group receiving CPRM training. Three weeks after the CPRM training, HFEs will return to Checkpoint Red for a follow-up evaluation. Data collection will be accomplished via live observation of the checkpoint activity, as well as through the use of video recordings from a closed-circuit security monitoring system of the checkpoint. Audio recordings and live monitoring of the verbal communications made between screeners using headsets will also be utilized for data collection purposes. Data collectors will be blind to the identity of experimental and control personnel. Analyses will focus on changes in security screener communications, as well as on screener errors and individual-flow efficiency.
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Main Document Checksum:urn:sha-512:0d89f98cb3afef10aec7f6734551a2c392c2e1aa6f4bf55797d83178b8f8329a68a936dd121fc91a74c1d1b5baa1334cfcc1f48a81695ab1b55bdddd7679da9f