Human Factors in the Design and Evaluation of Air Traffic Control Systems
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1995-04-01
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Edition:Final Report
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Abstract:This document presents human factors issues that should be considered in the design and evaluation of air traffic
control (ATC) systems and subsystems. It provides background material on the capabilities and limitations of humans as
information processors and discusses issues in: ATC automation, computer-human interface, workstation design, workload
and performance measurement, controller team formation and activities, and human factors testing and evaluation. The
goal of this material is to help air traffic controllers and other operations specialists identify potential problems by
alerting them to known design flaws and providing them with information as to why some design options may be undesirable
or operationally unsuitable. This document presents design goals based on human factors principles, standards, and
guidelines. Some of these design goals are idealistic in an ATC operational setting. They are presented so that the
operations specialists can identify key human factors issues and understand the implications of compromises, and where
they must be made.
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