Air Travel Consumer Report: March 2024 [supporting dataset]
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Air Travel Consumer Report: March 2024 [supporting dataset]



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  • Abstract:
    The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.

    Data Included in this Report:

    Flight Delays: January 2024

    Mishandled Baggage / Wheelchairs and Scooters: January 2024

    Oversales: 4th Quarter 2023

    Consumer Complaints: January 2024

    Customer Service Reports to the Dept. of Homeland Security: January 2024

    Airline Animal Incident Reports: January 2024

    The .xlsx and .xls file types are Microsoft Excel files, which can be opened with Excel, and other free available spreadsheet software, such as OpenRefine. The .csv, Comma Separated Value, file is a simple format that is designed for a database table and supported by many applications. The .csv file is often used for moving tabular data between two different computer programs, due to its open format. The most common software used to open .csv files are Microsoft Excel and RecordEditor, (for more information on .csv files and software, please visit https://www.file-extensions.org/csv-file-extension). The file extension .md is among others related to texts and source codes in Markdown markup language. Markdown is a lightweight markup language, to write using an easy-to-read, easy-to-write plain text format, then convert it to structurally valid XHTML (or HTML) (for more information on .md files and software, please visit https://www.file-extensions.org/md-file-extension). File extension .json is associated to JavaScript Object Notation file format, a lightweight, text-based, language-independent data interchange format. JSON defines a small set of formatting rules for the portable representation of structured data. It is used by various applications as alternative option to XML file format. The data in a json file are stored in simple text file format and the content is viewable in any simple text editor (for more information on .json files and software, please visit https://www.file-extensions.org/json-file-extension).

  • Content Notes:
    These data tables have been extracted from the original 2024 report using ABBYY FineReader PDF Software. This data was exported and cleaned by the NTL Data Services Team. The data is complete and accurate to the original 2000 report. For questions, please contact ntldatacurator@dot.gov National Transportation Library (NTL) Curation Note: This dataset has been curated to CoreTrustSeal's curation level "A. Active Preservation" To find out more information on CoreTrustSeal's curation levels, please consult their "Curation & Preservation Levels" CoreTrustSeal Discussion Paper" (https://doi.org/10.5281/zenodo.11476980). NTL staff last accessed this dataset at its repository URL on 2024-07-31. If, in the future, you have trouble accessing this dataset, please email NTLDataCurator@dot.gov describing your problem. NTL staff will do its best to assist you at that time
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