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Implementation of E-Ticketing in Virginia [Application Note]
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2023-08-01
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Abstract:The Virginia Department of Transportation had experience with e-Ticketing, conducting approximately 10 pilot projects in a single district that used one contractor/supplier fleet management solution to receive e-Tickets. This approach, however, presented several challenges. Because VDOT field inspectors were required to have multiple login credentials—one for each solution that was selected by a contractor—the process was cumbersome and made VDOT reliant on material vendors. Additionally, training inspectors to use multiple software solutions proved to be difficult and VDOT wanted to ensure a seamless statewide adoption of e-Ticketing. To address these challenges, and after evaluating existing resources and considering in-house web portal development, VDOT chose to deploy a commercial off-the-shelf (COTS) product to receive e-Tickets. This solution would simplify the process of managing e-Tickets for VDOT personnel and allow for broader statewide adoption of e-Ticketing.
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[PDF-364.35 KB]
