Role of Agency Culture in Mainstreaming TSMO
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2023-03-01
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Edition:White Paper
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Abstract:This White Paper aims to increase understanding of the role agency culture and cultural change can play in mainstreaming transportation systems management and operations (TSMO) and help agencies identify ways to influence their agency’s culture to better facilitate mainstreaming TSMO. It presents concepts from fields such as change management, industrial/organizational psychology, and organizational development. It also incorporates examples and lessons learned from State departments of transportation (DOTs) in using cultural change to support mainstreaming TSMO.
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