Twilytics: A Social Perception Analysis of Public Transit Systems during the COVID-19 Pandemic [Research Brief]

Details

• Creators:
  Etu, Egbe-Etu ; Tenebe, Imokhai
• Corporate Creators:
  San Jose State University. College of Business. Mineta Transportation Institute
• Corporate Contributors:
  United States. Department of Transportation. University Transportation Centers (UTC) Program ; United States. Department of Transportation. Office of the Assistant Secretary for Research and Technology
• Subject/TRT Terms:
  • COVID-19
  • Public opinion
  • Public transit
  • Social media Twitter
• Publication/ Report Number:
  Project 2210
• Resource Type:
  Brief
• Geographical Coverage:
  United States
• Edition:
  Brief
• Corporate Publisher:
  San Jose State University. College of Business. Mineta Transportation Institute
• Abstract:
  In the United States, public transit ridership in 2020 declined by 79% compared to 2019 levels at the start of the pandemic. With lockdowns implemented during the early days of the pandemic, direct human-to-human interactions migrated to virtual platforms (e.g., Facebook, Twitter, and Reddit). Social media platforms have aided researchers in answering numerous questions about current societal dilemmas, including COVID-19. This study aims to investigate the public’s perception of transit systems via a social media analysis given the emergence of vaccines and other COVID-19 preventive measures.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/64503/dot_64503_DS1.pdf
• File Type:
  [PDF - 220.41 KB]
• Collection(s):
  University Transportation Centers
• Main Document Checksum:
  urn:sha-512:978c122db101895899f37710255ee3b0cf3ece4d5d00eeab73cd37861036b30a53d2ddd06913f9c96f31948a4e4d583f7108f3019c73ce61ba760101e44f65d4