Examining Driver Turnover and Retention in the Trucking Industry
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2009-03-01
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Abstract:For at least the past three decades, turnover among truck drivers and the problems associated with low truck driver retention rates have been studied continuously (FMCSA, 2003). The purpose of the current research project was to: (1) review carrier turnover and retention and report the origins and evolution of driver turnover and retention research; (2) evaluate the nature of turnover and retention and define the problem by critically examining published results from evaluations and analyses of the trucking industry and other high turnover industries. Specifically, results were to include those found in academic investigations and policy studies, in publicly available proprietary reports, trade publications and government documents, and in U.S. Department of Transportation, U.S. Department of Labor, and U.S. Census Bureau databases; (3) present alternative strategies that promote truck driver retention in areas identified by the trucking industry and in other high turnover industries; (4) survey trucking industry representatives to explore the nature of and the magnitude of the situation and present how the industry has responded; (5) interpret and organize survey response data to identify current turnover and retention problems, concerns, and solution strategies; (6) examine turnover and retention strategies from other industries and to examine comparable organizational approaches that address common retention issues that may have applications in the motor carrier industry.
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