Lessons Learned From Similar Systems Aid In Traffic Management Center Design [Fact Sheet]
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Lessons Learned From Similar Systems Aid In Traffic Management Center Design [Fact Sheet]

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    • Abstract:
      At the heart of Advanced Traffic Management Systems (ATMS) is the Traffic Management Center (TMC). Here, information is brought together and processed, and decisions are made and implemented. Designing the center to optimize the performance of both computers and human operators must take into account the characteristics, capabilities, and limitations of people, communication systems, and computers. One of the best sources of information on which to base design recommendations is past experiences with similar designs. The purpose of this study was to identify and document human-related lessons learned in the design and operation of similar operation control systems. About two dozen pioneering TMCs and centers for similar control activities in the United States, Canada, and Europe were visited. People involved with center design were interviewed. Some of the findings are briefly presented in this summary report. The design issues identified during this study will be addressed in a handbook of human factors guidelines and recommendations for ATMS design that is scheduled for 1995.
    • Content Notes:
      The original format of this document was an active HTML page(s). The Federal Highway Administration converted the HTML page(s) into an Adobe® Acrobat® PDF file to preserve and support reuse of the information it contained. Preservation Date: 2020-09-10. The intellectual content of this PDF is an authentic capture of the original HTML file. Hyperlinks and other functions of the HTML webpage may have been lost, and this version of the content may not fully work with screen reading software.
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