Leveraging Innovative Technology to Develop the Smart Travel Concierge System to Facilitate Pre-Trip Planning and Virtualization for Individuals With Cognitive Disabilities
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2019-11-01
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Alternative Title:STCS Pre-Trip Planning and Virtualization: Project Report Leveraging Innovative Technology to Develop the Smart Travel Concierge System to Facilitate Pre-Trip Planning and Virtualization for Individuals with Cognitive Disabilities
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Abstract:Individuals with cognitive disabilities, such as intellectual and developmental disability, those on the autism spectrum, and people with traumatic brain injuries, can face significant obstacles in accessing America’s many transportation options. Many of these individuals do not own or use personal vehicles, and can be reliant on public transportation to access employment, education, health services, social/recreational activities, and other activities of daily living. In many cases these individuals are reliant on specialized paratransit services required by various federal laws. This project aimed at creating a series of cognitively accessible tools designed to support pre-trip assessment, training, planning and virtualization to promote greater access to fixed route transportation services for individuals who may otherwise be reliant on paratransit. This resulted in the Smart Living Concierge System, comprised of four subsystems designed to support self-assessment of current transportation skills, general training on those skills, personalized tools to support timely and accurate completion of pre-trip preparation activities, and to virtually experience trips prior to actual engagement in travel.
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