Evaluation of the PuSHMe Regional Mayday System Operational Test

Haselkorn, M.; Spyridakis, J.; Gautschi, D.; Semple, K.; O'Connor, C.; Washington State Transportation Center

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Evaluation of the PuSHMe Regional Mayday System Operational Test

1997-09-01
By Haselkorn, M. ; Spyridakis, J. ; Gautschi, D. ; ...

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Creators:

Haselkorn, M. ; Spyridakis, J. ; Gautschi, D. ; Semple, K. ; O'Connor, C.

Haselkorn, M. ; Spyridakis, J. ; Gautschi, D. ; Semple, K. ; O'Connor, C. Less -
Corporate Creators:

Washington State Transportation Center
Corporate Contributors:

United States. Federal Highway Administration
Subject/TRT Terms:

[+]

Administration And Management Disasters And Emergency Operations Driver Information Systems Hazards And Emergency Operations Highways I72: Traffic And Transport Planning Institutional Issues Market Assessment Operations Planning And Forecasting Safety And Human Factors Society
Publication/ Report Number:

WA-RD 443.1
Resource Type:

Tech Report
Geographical Coverage:

Washington ; United States

Washington ; United States Less -
TRIS Online Accession Number:

00744868
Edition:

Final Report
Corporate Publisher:

Washington (State). Dept. of Transportation
Abstract:

The Puget Sound Emergency Response Operational Test (PuSHMe) tested two systems, one voice and the other text-based, that allowed drivers to signal a need for in-vehicle emergency assistance to a monitored response center. Evaluation occurred in four areas: (1) performance, (2) usability, (3) market analysis, and (4) institutional issues. It was concluded that these systems could approach 100% successful operation in a true market deployment, though in a simulated deployment there was a 70.5% success rate of all trials. User response was generally favorable. Market analysis suggested numerous strategies, including that pricing should favor usage fees over purchase cost. Institutional analysis found serious obstacles to collaboration between private and public response centers, but also alternatives to the collaborative model such as a focus on non-emergency services or private response groups "becoming" the public emergency service provider through outsourcing.
Format:

PDF
Funding:

T9903, Task 44
Collection(s):

US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:09190d66558007408b8c101560c57f9e02b0a3b1e901247f1cce304a9b4ad657
Download URL:

https://rosap.ntl.bts.gov/view/dot/41773/dot_41773_DS1.pdf
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Evaluation of the PuSHMe Regional Mayday System Operational Test

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