Evaluation of the PuSHMe Regional Mayday System Operational Test

Details

• Creators:
  Haselkorn, M. ; Spyridakis, J. ; Gautschi, D. ; Semple, K. ; O'Connor, C.
• Corporate Creators:
  Washington State Transportation Center
• Corporate Contributors:
  United States. Federal Highway Administration
• Subject/TRT Terms:
  • Disasters and emergency operations
  • Driver information systems
  • Hazards and emergency operations
  • Institutional issues
  • Operations
  • Market assessment
  • Administration and Management
  • Highways
  • Planning and Forecasting
  • Safety and Human Factors
  More +
• Publication/ Report Number:
  WA-RD 443.1
• Resource Type:
  Tech Report
• Geographical Coverage:
  Washington ; United States
• TRIS Online Accession Number:
  00744868
• Edition:
  Final Report
• Corporate Publisher:
  Washington (State). Dept. of Transportation
• Abstract:
  The Puget Sound Emergency Response Operational Test (PuSHMe) tested two systems, one voice and the other text-based, that allowed drivers to signal a need for in-vehicle emergency assistance to a monitored response center. Evaluation occurred in four areas: (1) performance, (2) usability, (3) market analysis, and (4) institutional issues. It was concluded that these systems could approach 100% successful operation in a true market deployment, though in a simulated deployment there was a 70.5% success rate of all trials. User response was generally favorable. Market analysis suggested numerous strategies, including that pricing should favor usage fees over purchase cost. Institutional analysis found serious obstacles to collaboration between private and public response centers, but also alternatives to the collaborative model such as a focus on non-emergency services or private response groups "becoming" the public emergency service provider through outsourcing.
• Format:
  PDF
• Funding:
  T9903, Task 44
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/41773/dot_41773_DS1.pdf
• File Type:
  [PDF - 7.39 MB]
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha256:09190d66558007408b8c101560c57f9e02b0a3b1e901247f1cce304a9b4ad657