Greater Cleveland Regional Transit Authority (GCRTA) Radio/ITS Project Final Report
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2016-03-01
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Abstract:This report presents findings from the evaluation of the radio and Intelligent Transportation System (ITS) deployments at Greater Cleveland Regional Transit Authority (GCRTA) in Cleveland, Ohio. GCRTA implemented an Enhanced Digital Access Communication System (EDACS) voice and data radio system and ITS technologies that include Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL), Automated Vehicle Announcements (AVA), Automated Passenger Counters (APCs), and Vehicle Component Monitoring (VCM). The system was accepted in 2012 after a deployment process that spanned 10 years. These technologies were deployed to improve operational efficiency, enhance safety, and improve service reliability and customer satisfaction. Based on staff interviews, the evaluation team determined that the overall impact of the deployed technologies was positive. However, quantitative analyses conducted to test evaluation hypotheses were largely inconclusive due to limitations in archived data. GCRTA has taken several steps to improve the data quality since system acceptance in 2012, but the data quality was not adequate to conduct quantitative analyses at the time of evaluation. Thus, findings presented in the report are based primarily on staff interviews and review of historical project documentation provided by GCRTA.
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