Key Informant Interviews Test Plan: Model Deployment of a Regional, Multi-Modal 511 Traveler Information System
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2004-01-28
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Alternative Title:511 Test Plan: Key Informants Interviews
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Abstract:This document presents the detailed plan to conduct the Key Informants Interviews Test, one of several test activities to be conducted as part of the national evaluation of the regional, multi-modal 511 Traveler Information System Model Deployment. The model deployment is an enhancement of an existing statewide 511 telephone traveler information system operated by the Arizona Department of Transportation. As a United States Department of Transportation (U.S. DOT) Intelligent Transportation System (ITS) Model Deployment, the project is intended to generate findings that will help shape U.S. DOT approaches to 511 and that will be of use to others implementing and operating 511 systems. The national evaluation is the primary mechanism for documenting the performance of the model deployment and the lessons learned.
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