Customer Satisfaction: Fiscal Year 2007, Survey of Missouri Adults : Tracker Measures : 5a, 12j, 13c, 17d and 18b.

Missouri Transportation Institute; Missouri. Dept. of Transportation

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Customer Satisfaction: Fiscal Year 2007, Survey of Missouri Adults : Tracker Measures : 5a, 12j, 13c, 17d and 18b.

2007-06-01
By Missouri Transportation Institute ...

[PDF-1.22 MB]

English

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Details:

Corporate Creators:

Missouri Transportation Institute ; Missouri. Dept. of Transportation

Missouri Transportation Institute ; Missouri. Dept. of Transportation Less -
Subject/TRT Terms:

[+]

Customer Satisfaction Market Surveys
Publication/ Report Number:

OR07-011
Resource Type:

Tech Report
Corporate Publisher:

Missouri. Dept. of Transportation
Abstract:

Using the 2006 survey as a baseline, the investigators collaborated with MoDOT to finalize the survey questions to be asked. A professional calling center was contracted to obtain a representative sample of each of the 10 MoDOT Districts, with a minimum of 350 respondents per District. Potential respondents were contacted through random digit dialing (RDD) from May 14 through May 30. 89,064 calls were made, of which interviewers were able to talk to 7,514 people. A total of 3,636 interviews were completed and usable for the study.
Format:

PDF
Funding:

RI06-019
Collection(s):

ITSJPO Digital Library
Main Document Checksum:

[+]

urn:sha256:8725ac6bb1d817bf417206806aa082557f344d24b1e63118d97265533deaa175
Download URL:

https://rosap.ntl.bts.gov/view/dot/3289/dot_3289_DS1.pdf
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No Additional Files

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Customer Satisfaction: Fiscal Year 2007, Survey of Missouri Adults : Tracker Measures : 5a, 12j, 13c, 17d and 18b.

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