Partners In Motion and Customer Satisfaction in the Washington, D.C. Metropolitan Area

Schintler, Laurie A.; George Mason University. Institute of Public Policy

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Partners In Motion and Customer Satisfaction in the Washington, D.C. Metropolitan Area

1999-06-01
By Schintler, Laurie A.

[PDF-147.73 KB]

English

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Details:

Creators:

Schintler, Laurie A.
Corporate Creators:

George Mason University. Institute of Public Policy
Corporate Contributors:

United States. Department of Transportation. Federal Highway Administration. Partners In Motion Evaluation Subcommittee
Subject/TRT Terms:

[+]

Communication Systems Customer Satisfaction Highway Transportation Information Systems Motorist Aid Systems Planning Route Choice SmartTraveler Surveys Traveler Information And Communication Systems
Resource Type:

Other
Geographical Coverage:

Washington (District of Columbia)
Corporate Publisher:

George Mason University
Abstract:

Partners in motion is a program aimed at improving the quality, quantity, and availability of travel information to transportation agencies, the media, and, ultimately, to the traveler in the Washington, D.C. Metropolitan area. The program was initiated with a "quick-start" in July 1997 and has been running in "full-service-dissemination" mode since 1998. The program is envisioned to continue developing as a regional traveler information system that provides information via mediums such as television, telephone, and internet web sites. This report evaluates partners in motion in terms of guaranteeing customer satisfaction, which was one of the goals identified by the group as being important to consider.
Format:

PDF
Funding:

DTFH61-930X-00027
Collection(s):

ITSJPO Digital Library Federal Highway Administration
Main Document Checksum:

[+]

urn:sha256:771f5a6a67eaa781dd65213a55d43a934ea5d1b8080340680835ce1da4095ec6
Download URL:

https://rosap.ntl.bts.gov/view/dot/3171/dot_3171_DS1.pdf
File Type:

No Additional Files

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Partners In Motion and Customer Satisfaction in the Washington, D.C. Metropolitan Area

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