United States. Federal Highway Administration (2015). Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration. https://rosap.ntl.bts.gov/view/dot/29027
United States. Federal Highway Administration. Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration, 2015. https://rosap.ntl.bts.gov/view/dot/29027.
United States. Federal Highway Administration Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration, 2015, ROSA P. https://rosap.ntl.bts.gov/view/dot/29027.
Research done through the Second Strategic Highway Research Program (SHRP 2) determined
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that agencies with the most effective transportation systems management and operations
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(TSM&O) activities were differentiated not by budgets or technical skills alone, but by the
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existence of critical processes and institutional arrangements tailored to the unique features of
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TSM&O applications. The significance of this finding has been validated in 40 State and
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regional self-assessment workshops using the Capability Maturity Model (CMM) and its six
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dimensions of organizational capabilities. This White Paper focuses on Performance
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Measurement as one of the central dimensions of capability needed to support effective
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transportation systems management and operations (TSM&O) – including collaboration with
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public safety agencies. MPOs, local government, and public-private partnerships The Paper
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summarizes the TSM&O state-of-the-practice based on the Workshops and subsequent
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implementation plans developed at 23 sites selected by FHWA and the American Association of
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State Highway and Transportation Officials (AASHTO) as part of SHRP 2 Implementation.
United States. Federal Highway Administration (2015). Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration. https://rosap.ntl.bts.gov/view/dot/29027
United States. Federal Highway Administration. Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration, 2015. https://rosap.ntl.bts.gov/view/dot/29027.
United States. Federal Highway Administration Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : performance measurement. United States. Federal Highway Administration, 2015, ROSA P. https://rosap.ntl.bts.gov/view/dot/29027.
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findings, journal articles, guidelines, recommendations, or other information authored or co-authored by
USDOT or funded partners. As a repository, ROSA P retains documents in their original published format to
ensure public access to scientific information.
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