Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : organization and staffing.

United States. Federal Highway Administration

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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : organization and staffing.

2015-04-01
By United States. Federal Highway Administration

[PDF-1.27 MB]

English

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Details:

Corporate Creators:

United States. Federal Highway Administration
Subject/TRT Terms:

[+]

Organization Organizational Effectiveness Personnel Retention Recruiting Regions Selection And Appointment States Transportation Operations Transportation System Management Workshops
Resource Type:

Tech Report
Geographical Coverage:

United States
Corporate Publisher:

United States. Federal Highway Administration
Abstract:

Research done through the Second Strategic Highway Research Program (SHRP 2) determined

that agencies with the most effective transportation systems management and operations

(TSM&O) activities were differentiated not by budgets or technical skills alone, but by the

existence of critical processes and institutional arrangements tailored to the unique features of

TSM&O applications. The significance of this finding has been validated in 40 State and

regional self-assessment workshops using the Capability Maturity Model (CMM) and its six

dimensions of organizational capabilities. This White Paper focuses on Organization and

Staffing as one of the central dimensions of capability needed to support effective TSM&O –

including program status, organizational structure and staff development, and recruitment and

retention. It summarizes the TSM&O state-of-the-practice based on the workshops and

subsequent implementation plans developed at 23 sites selected by FHWA and the American

Association of State Highway and Transportation Officials (AASHTO) as part of the SHRP 2

Implementation Assistance Program.
Format:

PDF
Collection(s):

Federal Highway Administration US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:d3992bd66a4f50b56751d36253cd64e9d9bec3e346a526709dea34cbfae7bce9
Download URL:

https://rosap.ntl.bts.gov/view/dot/29026/dot_29026_DS1.pdf
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Improving transportation systems management and operations (TSM&O), capability maturity model workshop white paper : organization and staffing.

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