United States Department of Transportation
i
Best practices in selecting performance measures and standards for effective asset management.
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2011-06-01
[PDF-3.82 MB]
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Abstract:"This report assesses and provides guidance on best practices in performance measurement, management and standards
setting for effective Transportation Asset Management (TAM). The study is conducted through a literature review, a
survey of the 50 state DOTs, an internal assessment of Georgia Department of Transportation’s TAM capabilities and
performance measurement and management procedures, and a review of risk applications in TAM with a case study
demonstrating the impacts of uncertainty on project prioritization. The study isolates three generations of agencies as
far as performance management is concerned. The study recommends conducting a review of GDOT’s performance
measurement and management process and procedures using current standards; benchmarking against similar and more
mature state agencies; developing metrics for evaluating progress toward strategic goals; linking performance metrics
with resource allocation decisions; developing analytical and data capabilities for evaluating tradeoffs in resource
allocation decision making; refining measures for use in broad agency functions; refining performance communication
tools; addressing uncertainties in performance metrics and management in TAM, and upgrading existing performance
procedures and capabilities to meet state audit requirements."
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