United States Department of Transportation
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Best Practices in Selecting Performance Measures and Standards for Effective Asset Management
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2011-06-01
[PDF-3.82 MB]
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TRIS Online Accession Number:01356797
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Edition:Final Report
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Abstract:This report assesses and provides guidance on best practices in performance measurement, management and standards setting for effective Transportation Asset Management (TAM). The study is conducted through a literature review, a survey of the 50 state departments of transportation, an internal assessment of Georgia Department of Transportation’s (GDOT's) TAM capabilities and performance measurement and management procedures, and a review of risk applications in TAM with a case study demonstrating the impacts of uncertainty on project prioritization. The study isolates three generations of agencies as far as performance management is concerned. The study recommends conducting a review of GDOT’s performance measurement and management process and procedures using current standards; benchmarking against similar and more mature state agencies; developing metrics for evaluating progress toward strategic goals; linking performance metrics with resource allocation decisions; developing analytical and data capabilities for evaluating tradeoffs in resource allocation decision making; refining measures for use in broad agency functions; refining performance communication tools; addressing uncertainties in performance metrics and management in TAM; and upgrading existing performance procedures and capabilities to meet state audit requirements.
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