A Report Card from Missourians - 2010

Details

• Alternative Title:
  A report card from Missourians - 2010 : main report
• Corporate Creators:
  Missouri. Dept. of Transportation. Organizational Results
• Subject/TRT Terms:
  Consumer Satisfaction--Missouri Customer Satisfaction Surveys
• Publication/ Report Number:
  OR11-001
• Resource Type:
  Tech Report
• Geographical Coverage:
  Missouri
• OCLC Number:
  682573114
• Edition:
  Final Report
• Corporate Publisher:
  Missouri. Dept. of Transportation
• NTL Classification:
  NTL-PLANNING AND POLICY-Surveys ; NTL-REFERENCES AND DIRECTORIES-Statistics
• Abstract:
  This survey populates data for five customer satisfaction measures for the MoDOT Tracker; 5a, 12j, 13c, 17d and 18b. The survey also asks other evaluative and priority questions that measure the public’s support for various ways of raising and appropriating revenue for transportation. Using previous annual surveys as a baseline, the investigators collaborated with MoDOT to finalize the survey questions to be asked. A professional calling center was contracted to obtain a representative sample of each of the 10 MoDOT Districts, with a minimum of 350 respondents per District. Potential respondents were contacted through random digit dialing (RDD) from May 11 through May 22. A total of 3,526 interviews were completed for the study.
• Format:
  PDF
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha256:e6d6e2f47acc06ac9b0d6ec8851a40ecccea3ece7816231e73e917b60630e602
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/18381/dot_18381_DS1.pdf
• File Type:
  [PDF - 8.62 MB ]