A Report Card from Missourians - 2010

Missouri. Dept. of Transportation. Organizational Results

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A Report Card from Missourians - 2010

2010-07-01
By Missouri. Dept. of Transportation. Organizational Results

[PDF-8.62 MB]

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Alternative Title:

A report card from Missourians - 2010 : main report
Corporate Creators:

Missouri. Dept. of Transportation. Organizational Results
Subject/TRT Terms:

[+]

Consumer Satisfaction--Missouri Customer Satisfaction Surveys
Publication/ Report Number:

OR11-001
Resource Type:

Tech Report
Geographical Coverage:

Missouri
OCLC Number:

682573114
Edition:

Final Report
Corporate Publisher:

Missouri. Dept. of Transportation
NTL Classification:

NTL-PLANNING AND POLICY-Surveys;NTL-REFERENCES AND DIRECTORIES-Statistics;
Abstract:

This survey populates data for five customer satisfaction measures for the MoDOT Tracker; 5a, 12j, 13c, 17d and 18b. The survey also asks other evaluative and priority questions that measure the public’s support for various ways of raising and appropriating revenue for transportation. Using previous annual surveys as a baseline, the investigators collaborated with MoDOT to finalize the survey questions to be asked. A professional calling center was contracted to obtain a representative sample of each of the 10 MoDOT Districts, with a minimum of 350 respondents per District. Potential respondents were contacted through random digit dialing (RDD) from May 11 through May 22. A total of 3,526 interviews were completed for the study.
Format:

PDF
Collection(s):

US Transportation Collection
Main Document Checksum:

[+]

urn:sha256:e6d6e2f47acc06ac9b0d6ec8851a40ecccea3ece7816231e73e917b60630e602
Download URL:

https://rosap.ntl.bts.gov/view/dot/18381/dot_18381_DS1.pdf
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No Additional Files

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A Report Card from Missourians - 2010

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