United States Department of Transportation
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Organizational results annual report : fiscal year 2009, July 1, 2008-June 30, 2009.
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2010-01-01
[PDF-1.94 MB]
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Alternative Title:Organizational results annual report fy 2009
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Abstract:Recently, I was enjoying some rare time at my desk when my phone
rang. Instinctively, I answered, “Organizational Results, may I help
you?” The voice on the other end of the phone paused for a moment,
and then inquired, “Really? What kind of results can you give me?”
“Excellent, of course,” I responded. That phone conversation with
another state agency quickly cut to the core of what Organization
Results is all about … pursuing excellence in everything we do.
It was just four years ago that we began this novel endeavor bringing
together business and engineering professionals focused on driving
organizational excellence. In that short time, the Organizational
Results staff has become a vital source for department managers to
access the latest information, tools and resources to close
performance gaps. Through partnerships with public and private
sectors, Organizational Results delivers best practices and innovative
solutions designed to deliver a world-class transportation experience.
Our annual report provides insight into this unique structure and our
accomplishments during the past twelve months.
Respectfully submitted,
Mara Campbell, Organizational Results Director.
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