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Organizational results : annual report, fiscal year 2010.
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  • Alternative Title:
    Building momentum ; Annual report fiscal year 2010 : July 1, 2009-June 30, 2010 ;
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  • Abstract:
    What can you do in five years? Pay off a car? Send your kid to college? How about change an organization’s culture? Over the past five years that’s what Organizational Results has attempted to do. By placing business process experts and research professionals in one unit, MoDOT set out to change how the organization completed its work and measured its progress. So, what do we have to show for five years’ effort? Consider the following list of accomplishments:  A performance management system that has cascaded to all levels of the organization and gained national recognition,  A best practices system that has been benchmarked by numerous other agencies,  A practical approach to research projects that has delivered results to impact daily operations,  A centralized evaluation process for new products that is faster and more convenient for MoDOT employees and product vendors,  An annual statewide innovations competition,  A partnering meeting process that has tapped outside organizations to solve some our most pressing problems, and  More than 50 chartered teams that have improved processes throughout MoDOT. It’s an impressive list, but not one that OR can claim by itself. These accomplishments weren’t completed in a vacuum. It took thousands of hours of collaborative work from field technicians to executive staff within MoDOT and other public and private organizations. In fact, the cooperation and teamwork we’ve realized the past five years may be our number one accomplishment to date. More importantly, we’re not ready to rest on our laurels. We understand our work will never be truly finished. We will always be pursuing new ways for MoDOT to push its performance to the next level and get things done better, faster and cheaper. Our 2010 annual report documents another list of accomplishments that stands as building blocks toward the next generation of organizational development and performance at MoDOT.
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