United States Department of Transportation
i
Development and Field Test of a Responsible Alcohol Service Program. Volume 3, Final Results
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1988-08-01
[PDF-5.88 MB]
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Edition:Final report
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Abstract:A Program of Responsible Alcohol Service was developed to enable servers and managers in establishments selling alcoholic beverages to exercise responsibility in their service of alcohol in order to prevent injury to and by intoxicated patrons. The Program, which requires three hours on the part of servers and six hours on the part of managers, deals with the need for responsible alcohol service, preventing intoxication, identifying signs of intoxication, and preventing driving by intoxicated patrons. The Program was field tested on 1,079 servers and managers from 100 establishments in eight different sites across the U.S. The Program yielded improvement in knowledges and attitudes as well as self-reported serving practices and policies at all sites. However, increases in observed intervention with patrons feigning intoxication were confined to 5 out of 8 sites. Type of clientele, business volume, and manner of service (table vs. bar) were related to the amount of intervention but not increases in intervention. The fact that refusal of service to 'intoxicated' patrons occurred only 6.9% of the time can be attributed, in part, to an imbalance between incentives and disincentives. /Abstract from report summary page/
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