Flight deck human factors issues for National Airspace System (NAS) en route controller pilot data link communications (CPDLC)
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2017-05-01
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Edition:Final report; May 2017
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Abstract:Fundamental differences exist between transmissions of Air Traffic Control clearances over voice and those transmitted via Controller Pilot Data Link Communications (CPDLC). This paper provides flight deck human factors issues that apply to processing CPDLC messages in the en route environment. To ensure a common understanding of all clearances, it is recommended that both crewmembers silently and individually read each clearance and confer before maneuvering the aircraft. Airlines will need to add or revise their current CPDLC training and materials to include the use of CPDLC in domestic en route airspace.
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