Puget Sound Vessel Traffic Service Watchstander Analysis

Details

• Creators:
  Devoe, Donald B. ; Royal, J. W. ; Abernethy, C. N. ; Kearns, K. J.
• Corporate Creators:
  John A. Volpe National Transportation Systems Center, (U.S.)
• Subject/TRT Terms:
  • Communication systems
  • Data collection
  • Engineering
  • Personnel performance
  • Radar displays
  • Radio
  • Very high frequency
  • Vessel traffic control
  • Watchkeeping
  • Water traffic
• Publication/ Report Number:
  CG-D-82-78 ; DOT-TSC-CG-78-13 ; AD-A062 754
• Resource Type:
  Tech Report
• Geographical Coverage:
  Seattle (Washington)
• Corporate Publisher:
  United States. Coast Guard
• NTL Classification:
  NTL-MARINE/WATERWAYS TRANSPORTATION-MARINE/WATERWAYS TRANSPORTATION ; NTL-MARINE/WATERWAYS TRANSPORTATION-Marine Planning and Policy ; NTL-MARINE/WATERWAYS TRANSPORTATION-Marine Safety ; NTL-MARINE/WATERWAYS TRANSPORTATION-Ports ; NTL-MARINE/WATERWAYS TRANSPORTATION-Ships and Vessels ; NTL-MARINE/WATERWAYS TRANSPORTATION-U.S. Coast Guard ; NTL-OPERATIONS AND TRAFFIC CONTROLS-Traffic Flow ; NTL-OPERATIONS AND TRAFFIC CONTROLS-OPERATIONS AND TRAFFIC CONTROLS
• Abstract:
  A team of human factors specialists analyzed the performance of watch-standards in the U.S. Coast Guard's Puget Sound Vessel Traffic Center at Seattle WA. Data collected included copies of the center's forms and logs, records and tapes of watchstander activities for a total of 12 hours of observation, records of 6-in-depth interviews with center personnel, stress questionnaires administered to 14 watchstanders, comments on center services by 6 Puget Sound pilots, and photographs of equipment and workspace layout. Analysis of the data yielded a breakdown of watchstander time utilization, a summary of communications loading, and twenty-three suggestions for improving operations.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/11922/dot_11922_DS1.pdf
• File Type:
  [PDF - 3.62 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:d60a7d37bd1a936e9b8b415049cca45664264112ba615e3b6b8308c250192b78