New Orleans Vessel Traffic Service Watchstander Analysis

Details

• Alternative Title:
  Interim report
• Creators:
  Devoe, Donald B. ; Royal, J. W. ; Abernethy, C. N.
• Corporate Creators:
  John A. Volpe National Transportation Systems Center, (U.S.)
• Subject/TRT Terms:
  • Highway traffic control
  • Human factors engineering
  • Personnel performance
  • Radar
  • Surveillance
  • Traffic control
  • Training
  • Vessel traffic control
  • Watchkeeping
  • Data collection
• Publication/ Report Number:
  CG-D-17-79
• Resource Type:
  Tech Report
• Geographical Coverage:
  New Orleans (Louisiana)
• Corporate Publisher:
  United States. Coast Guard
• NTL Classification:
  NTL-MARINE/WATERWAYS TRANSPORTATION-Ships and Vessels ; NTL-MARINE/WATERWAYS TRANSPORTATION-U.S. Coast Guard ; NTL-MARINE/WATERWAYS TRANSPORTATION-Ports ; NTL-MARINE/WATERWAYS TRANSPORTATION-MARINE/WATERWAYS TRANSPORTATION ; NTL-MARINE/WATERWAYS TRANSPORTATION-Marine Planning and Policy ; NTL-OPERATIONS AND TRAFFIC CONTROLS-Traffic Flow ; NTL-OPERATIONS AND TRAFFIC CONTROLS-OPERATIONS AND TRAFFIC CONTROLS
• Abstract:
  A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard Vessel Traffic Center at New Orleans, LA. Data collected included copies of the center's forms and logs, records of watchstander activities for a total of 13 hours of observation, timed measurements of typical watchstander activities, records of 10 in-depth interviews with center personnel, stress questionnaires administered to 11 watchstanders, and photographs of equipment and workspace layout. Analysis of the data yielded tentative models of time utilization and the relationship of activity to traffic load and eight suggestions for improving operations.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/10729/dot_10729_DS1.pdf
• File Type:
  [PDF - 1.91 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha256:f5b4240b7c42925239d499dcfd670ce1e9937057b2c906e1cc397aa31fb0df1c