Developing an effective corrective action process : lessons learned from operating a confidential close call reporting system
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Published Date:2013-03-05
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Language:English
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Alternative Title:Rail human factors : supporting reliability, safety, and cost reduction, March 5-7, 2013, London, England
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NTL Classification:AGR-SAFETY AND SECURITY-SAFETY AND SECURITY ; NTL-RAIL TRANSPORTATION-Rail Safety ; NTL-RAIL TRANSPORTATION-Rail Planning and Policy ; NTL-SAFETY AND SECURITY-Human Factors ; NTL-SAFETY AND SECURITY-Rail Safety ;
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Abstract:In 2007, the Federal Railroad Administration (FRA) launched C3RS, the Confidential Close Call Reporting System, as a demonstration project to learn how to facilitate the effective reporting and implementation of corrective actions, and assess the impact of reporting close call events on safety. This paper describes some of the challenges and remedies in establishing effective problem identification and corrective actions processes when setting up an event reporting system like C3RS.
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