Human Factors Survey of Aviation Technical Manuals Phase 1: Manual Development Procedures

Chaparro, A.; Croff, L. S.

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Human Factors Survey of Aviation Technical Manuals Phase 1: Manual Development Procedures

2001-08-01
By Chaparro, A. ; Croff, L. S.

File Language:

English

Details

Creators:

Chaparro, A. ; Croff, L. S.
Corporate Creators:

National Institute for Aviation Research (U.S.) ; Wichita State University
Corporate Contributors:

United States. Department of Transportation. Federal Aviation Administration. Office of Aviation Research
Subject/TRT Terms:
Publication/ Report Number:

DOT/FAA/AR-01/43
Resource Type:

Tech Report
Geographical Coverage:

United States
Edition:

Interim Report 07/01/00-01/11/01
Corporate Publisher:

United States. Department of Transportation. Federal Aviation Administration. William J. Hughes Technical Center
Description:

This report contains the results from Phase 1 of a three-phase research effort. Phase 1 examines aviation industry procedures for developing maintenance technical data. Phase 2 will document user problems with maintenance technical data. Phase 3 will identify maintenance technical data development improvements by applying human factors principles. Five aircraft manufacturers were surveyed regarding company policy, communication, data tracking, user feedback, and error reduction efforts. The five industry participants represent both regional and large commercial transport manufacturers. Phase 1 survey results revealed three significant maintenance technical data issues: inconsistent development process guidelines, reactive rather than proactive response to user feedback, and inadequate assessment of errors involving usability as opposed to accuracy. Phase 1 results will later be compared to Phase 2 surveys of user problems with maintenance technical data to identify the impact of development procedures on the users perception of manual quality.
Format:

PDF
Funding:

00-C-WSU-00-12
Download URL:

https://rosap.ntl.bts.gov/view/dot/94142/dot_94142_DS1.pdf
File Type:

[PDF - 291.65 KB]
Collection(s):

FAA William J. Hughes Technical Center for Advanced Aerospace
Main Document Checksum:

urn:sha-512:4892448d065214108a5abe5b4a69d5050549a929600db45a8f586712244b72f3003030a9e45a3091f18be76286293dd8eb99b92222cbb239a50b93cdb0c42e8d

File Language:

English

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