2017 Traffic Incident Management National Analysis Report: Executive Summary

Details

• Corporate Creators:
  United States. Department of Transportation. Federal Highway Administration. Office of Operations
• Subject/TRT Terms:
  • Incident management
  • Traffic incidents
  • State of the practice
  • Program management
  • Data analysis
• Resource Type:
  Tech Report
• Right Statement:
  Public Domain
• Geographical Coverage:
  United States
• Corporate Publisher:
  United States. Department of Transportation. Federal Highway Administration. Office of Operations
• Description:
  The Federal Highway Administration (FHWA) has used the Traffic Incident Management Capability Maturity Self-Assessment (TIM CM SA) for the past 15 years to evaluate the state of practice in traffic incident management across the country. Originally developed by FHWA in 2002, State and local TIM program managers use the TIM CM SA annually to benchmark and evaluate TIM program success and areas of improvement. The TIM CM SA has undergone a number of revisions over the years to reflect changes in TIM practice. The most significant and recent of these revisions occurred in 2015 to align the TIM SA with the Capability Maturity Framework (CMF). Due to the nature of the revisions completed in 2015, a recalibration of the baseline scores was necessary that year to protect the value of the TIM SA as a tool to measure national TIM progress over time. The combined impact of the numerous changes implemented in 2015 resulted in a slight decrease in the 2015 national TIM CM SA score from the 2014 score, but some of that decrease was regained in the 2016 TM CM SA. Figure 1 shows the overall national scores for the past decade, which include major revisions in 2007, 2011 and 2015.
• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/94092/dot_94092_DS1.pdf
• File Type:
  [PDF - 290.91 KB]
• Collection(s):
  Federal Highway Administration
• Main Document Checksum:
  urn:sha-512:313522ce848efbcf0abc77d988883763c3f3234805614c4f415f05e2ea129198f638743ed2f0fb6176e2e8700e03c778376d25c8ce1844fb8aacfc163ae9cea4