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Resources to Support Traffic Incident Management Capability Maturity Framework Users

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    Traffic Incident Management (TIM) consists of a planned, coordinated, multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. The TIM Capability Maturity Framework has evolved to take advantage of an existing and closely related process called the TIM Self-Assessment. In 2015, TIM SA as aligned with the emerging Capability Maturity Framework (CMF). Today, the framework is formally known as TIM Capability Maturity Self-Assessment (CM SA). Just like the other program area CMFs, the TIM CM SA provided a structured approach to assessing an agency's existing capabilities, and upon completion, provides an action plan for the agency to improve its capability levels. However, in contrast to other frameworks, the TIM CM SA is used for benchmarking State and local TIM programs around the country. For an example of the TIM CM SA national analysis results, see 2018 Traffic Incident Management Capability Maturity Self-Assessment National Analysis Report. The TIM CM SA is organized differently from the other CMFs with three major areas of assessment instead of the six dimensions: Strategic (addresses formalization of TIM programs, TIM training and TIM performance measures); Tactical (addresses TIM laws, policies and procedures for incident response and clearance, and responder & motorist safety); Support (addresses data collection/integration/sharing related questions). The following resources, organized by the three major areas, provide examples from different parts of the country around these topics. These resources provide users of TIM CM SA with relevant information as they consider the results of the TIM CM SA.
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    urn:sha-512:556a574fcfd46c9215b3b9e9afa0b77f20b53b833558d27e029670f823b81b93bcd1217364367556c3898c3cbe891e37320df6ed86c06f8a07a129f0ffd1aa51
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