Phase 2 Concept of Operations (ConOps) — Heart of Iowa Regional Transit Agency ITS4US Deployment Project
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2024-03-27
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Series: ITS4US Phase 2 and Phase 3
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Edition:Final, Phase 2 (2/2022-1/2024)
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Abstract:The Concept of Operations (ConOps) document serves as the guiding document for Health Connector Phase 2 design and testing activities, subsequent Phase 3 deployment, operations, and evaluation activities, and future operations and maintenance (O&M) activities. This document will be used to communicate overall quantitative and qualitative system characteristics to the end user, developer, agencies, organizations, and staff involved in the system. This is a user-oriented document that defines applicable user groups and documents needs for those groups as collected and compiled through a stakeholder engagement process. The document also describes the current system and operating environment supporting users seeking transportation for their healthcare needs and identifies necessary improvements in the current environment to meet user needs. The document also describes the Health Connector concept and how it will help all populations in various applicable Complete Trip operational scenarios when they are seeking healthcare transportation services.
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Main Document Checksum:urn:sha-512:eb3794a508877a6a2dbe2bb74ba9b110590184270b0b1ec84f2042bde6b5871b6052367dd319f4fe7a5158fe1eb0c00f24f959e324f0cdd0c2bc8960e47c16e9
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