Workforce Development Initiative – WisDOT: Workforce Skills and Knowledge Management Project

Details

• Alternative Title:
  WisDOT Skills Readiness and Knowledge Management Project
• Creators:
  Singh, Romila ; Qin, Xiao ; Gottlieb, Mark
• Corporate Creators:
  University of Wisconsin-Milwaukee. Institute for Physical Infrastructure and Transportation
• Corporate Contributors:
  Wisconsin. Dept. of Transportation. Library and Research Unit ; United States. Department of Transportation. Federal Highway Administration
• Subject/TRT Terms:
  Best Practices Data Analysis Families Knowledge Management Performance Planning Procedures Project Management Recommendations Skills-based Technology Skills Readiness Strategic Planning Workforce Development

  More +
• Publication/ Report Number:
  0092-22-69
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Edition:
  Final Report: June 2022-January 2023
• Corporate Publisher:
  Wisconsin. Dept. of Transportation. Library and Research Unit
• Abstract:
  The purpose of this project was to understand and analyze the nature of gaps in skills needed for job performance and the current status of knowledge management (KM) practices across WisDOT and offer recommendations on how best to address some of the gaps using insights derived from a review of best practices and analysis of survey data. The project team created and administered an agency-wide electronic survey that assessed the importance of key skills to job performance across three time periods (past, present, and future) and select components of KM practices. A total of 1,153 survey responses were received, representing 30% of WisDOT employees. The results of data analysis revealed that across all divisions and job families, WisDOT employees have a set of durable and transferable skills that have positioned them well for job performance. Analysis of the data on KM practices likewise reveals a strong foundation for information and knowledge capture systems and solid processes, and procedures in place to share information. The results provide a strong foundation for the agency to build upon and position it for future success. Four broad recommendations were offered: (1) Establish a team of cross-functional professionals to engage in annual workforce planning activities that are coordinated with the strategic planning process and engage multiple layers of leadership. (2) Create a comprehensive and integrated succession planning and knowledge management strategy that is aligned with strategic workforce planning and development plans. (3) Re-envision talent management practices that are aligned with the strategic workforce management plan and are skills-based and data-driven. Prioritize mission-critical roles and positions. (4) In order to maximize the benefits of these recommendations, invest in skills-based technology that addresses skills and knowledge gaps.
• Format:
  PDF
• Funding:
  0092-22-69
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha-512:028b13a0d4f00ec4eceda337a33fb82b7b1bd5712695e90c5eba807b5636be328992d5f4cb22608f27c0b8e3ebe3bb246f074d5480343a2bf9a54d3bea366e9c
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/89242/dot_89242_DS1.pdf
• File Type:
  [PDF - 4.36 MB ]