Human Factors for Air Traffic Control Specialists: A User’s Manual for Your Brain
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1999-11-01
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Edition:Final Report February-May 1999
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Abstract:This document presents the findings of human factors research and other information useful to air traffic control specialists in a succinct and easy-to-read format. Topics include: controller-pilot voice communications, memory, fatigue and the effects of stress on information processing. Techniques are presented for: helping to reduce the probability of errors in communications, remembering specific information, identifying signs of stress that could affect performance, and reducing fatigue.
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