United States Department of Transportation
i
Integrated Measurement of Crew Resource Management and Technical Flying Skills
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1993-08-01
[PDF-6.55 MB]
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Edition:Final Report; February 1992-May 1993
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Abstract:This report presents the findings of a study designed with two objectives: to produce a prototype performance
measurement instrument (PMI) that integrates the assessment of Crew Resource Management (CRM) and technical flying
skills and to investigate the suitability of the Critical Decision method (CDM) for eliciting expert information
concerning performance measurement. The work was funded by the FAA in support of the Advanced Qualification Program
(AQP) and conducted in cooperation with a major U.S. carrier. The researchers used CDM to identify critical components
of performance assessment for specific flight tasks and developed a prototype PMI. The instrument contains two sections
for each task. One section allows an evaluator to record significant pilot and crew behaviors observed; the second
section allows the evaluator to provide a subjective assessment of pilot and crew proficiency. The researchers
pretested the instrument and made revisions based on recommendations from experienced instructors. The researchers then
evaluated the PMI with eight instructors observing a total of 16 different flight crews in recurrent training,
performing a standard Line Oriented Flight Training (LOFT) scenario in a flight simulator. The instructors reliably and
accurately employed the PMI to assess performance of the crew and the individual pilot. The authors recommended that
AQP developers use Cognitive Task Analysis (CTA) techniques to develop training programs for cognitive and team tasks.
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