The Impact and Cost-Effectiveness of Outsourcing

Details

• Creators:
  Johnson, J. Lynn ; Ponthieu, Louis D.
• Corporate Creators:
  University of North Texas
• Corporate Contributors:
  Texas Department of Transportation. Research and Technology Implementation Office ; United States. Department of Transportation. Federal Highway Administration
• Subject/TRT Terms:
  Contracting Contracting Out Cost Effectiveness Impact Studies Surveys
• Publication/ Report Number:
  FHW AfTX-9911829-1
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Edition:
  Project Summary Report (9/98 - 8/99)
• Corporate Publisher:
  University of North Texas
• Abstract:
  This study was concerned with determining and evaluating the long-term impact and cost-effectiveness of outsourcing certain TxDOT functions. A 3a-item Functional Outsourcing Assessment Instrument incorporating the evaluation factors was developed and utilized in this research. Nine surveys (1 for each of the nine functions under study) were sent to each of the 25 district offices of TxDOT. In addition, one survey for each function was sent to the appropriate central office for completion. An economic and vendor analysis was also completed for each district and for the state as a whole, and a nine-state survey was completed to benchmark practices by other states relative to the functions selected for study. Completed surveys on each of the nine functions were received from all 25 districts and one completed survey for each appropriate survey from the applicable central office of TxDOT. The findings of the study suggest that TxDOT should: (1) increase outsourcing of the Base-in-Place Repair and Paint-and-Bead Striping functions, (2) selectively outsource certain subfunctions of the Information Systems Resources; Facilities Management and Maintenance; and Training, Quality and Development functions, (3) increase outsourcing, under effective contract management procedures, of the Right-of-Way Acquisition, Recruiting, and Partnering Quality Facilitation functions, and (4) continue to insource the Benefits Processing function.
• Format:
  PDF
• Funding:
  0-1829
• Collection(s):
  US Transportation Collection
• Main Document Checksum:
  urn:sha-512:a3fe628d089ef0b31b316562f20ab27142d4843d5d6c388fd52aac094a78afe798f5f8e92c98b49431fe71812f57417a93689fac46bba4e2784023fedd0261ba
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/86538/dot_86538_DS1.pdf
• File Type:
  [PDF - 4.59 MB ]