Validation of air traffic controller workload models

Details

• Creators:
  Robertson, A. ; Grossberg, M. ; Richards, James
• Corporate Creators:
  John A. Volpe National Transportation Systems Center (U.S.) ; United States. Department of Transportation. Federal Aviation Administration
• Subject/TRT Terms:
  • Air traffic controllers
  • Workload
  • Computer models
  • Air Traffic Control
  • Controller Workload
  • Relative Capacity Estimating Process
  • Air Traffic Flow Model
  • Workpace Ratings
  • Model Validation
• Publication/ Report Number:
  DOT-TSC-FAA-79-14 ; FAA-RD-79-83
• Resource Type:
  Tech Report
• Geographical Coverage:
  United States
• Edition:
  F inal Report; February 1978 - April 1979
• Corporate Publisher:
  John A. Volpe National Transportation Systems Center (U.S.)
• Abstract:
  During the past several years, computer models have been developed for off-site ; estimat ion of control ler's workload. The inputs to these models are audio and ; digital data normally recorded at an Air Route Traffic Control Center (ARTCC). ; This report summarizes the results of a study to validate the models at the ; Chicago ARTCC. For validation purposes, two additional estimates of workload ; were used. ; One estimate consisted of journeyman controllers observing peer control lers during ; actual operations and assigning workload ratings. A second estimate of workload ; was obtained from a survey of controllers based on past exper iences working the ; sectors. During this time, audio and digital data were collected and then processed ; off-line for inputs to the controller workload models. The models were then ; used to estimate controller workload. A high degree of correlation was found between ; the models' estimated workloads and controllers' estimates of workload. Based on ; this validation study, it is concluded tha t the models can be used to provide an ; index of controller workload and as a prediction of controller workload as a function ; of traffic .
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• Format:
  PDF
• Download URL:
  https://rosap.ntl.bts.gov/view/dot/8590/dot_8590_DS1.pdf
• File Type:
  [PDF - 2.49 MB]
• Collection(s):
  Volpe Center
• Main Document Checksum:
  urn:sha-512:3f9e2aa68aaabafacb4609ce4a82a9ef99b9ef545e4f4df4868feacff5508505bafa75483a5715e506cada2badd6723862e4b89c1883046f178e3d0d89f81073