Pilot-controller communication errors : an analysis of Aviation Safety Reporting System (ASRS) reports

Cardosi, K.; Falzarano, P.; Han, S.

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Pilot-controller communication errors : an analysis of Aviation Safety Reporting System (ASRS) reports

1998-08-01
By Cardosi, K. ; Falzarano, P. ; Han, S.

[PDF-1.66 MB]

English

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Details:

Creators:

Cardosi, K. ; Falzarano, P. ; Han, S.

Cardosi, K. ; Falzarano, P. ; Han, S. Less -
Corporate Contributors:

John A. Volpe National Transportation Systems Center (U.S.)
Subject/TRT Terms:

[+]

Aircraft Community Airline Pilots Air Traffic Controllers Air Traffic Controllers(Personnel) Communication Comprehension Confusion Errors Ground-air-ground Communication Hearing Human Error Human Factors Human Information Processing Instructions Messages Pilots(Personnel) Reading Responses Speech Recognitio Speech Transmission Verbal Communication
Publication/ Report Number:

DOT-VNTSC-FAA-98-4 ; DOT/FAA/AR-98/17

DOT-VNTSC-FAA-98-4 ; DOT/FAA/AR-98/17 Less -
Resource Type:

Research Paper
Geographical Coverage:

United States
Edition:

Final report Jul 1991-May 1996
Corporate Publisher:

United States. Federal Aviation Administration. Office of Aviation Research
Abstract:

The purpose of this study was to identify the factors that contribute to pilot-controller communication errors. Resports submitted to the Aviation Safety Reporting System (ASRS) offer detailed accounts of specific types of errors and a great deal of insight as to why they occur. The communication errors found in this study could be classified into three types: Readback/hearback errors (the pilot reads back the clearance incorrectly and the controller fails to correct the error), the absence of a pilot readback, and Headback errors type II (the controller fails to notice his or her own error in the pilot's correct readback).
Format:

PDF
Funding:

FA7L1/A7112
Collection(s):

Volpe Center
Main Document Checksum:

[+]

urn:sha256:73db88902d6a316e3d0238bb058ea67304ff6111a664697220080e22d709f2e3
Download URL:

https://rosap.ntl.bts.gov/view/dot/8490/dot_8490_DS1.pdf
File Type:

No Additional Files

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Pilot-controller communication errors : an analysis of Aviation Safety Reporting System (ASRS) reports

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