Assessment of SDDOT Training Needs for the South Dakota Department of Transportation
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2002-02-28
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Edition:Final Report September 2000 to February 2002
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Abstract:The South Dakota Department of Transportation needed to develop a method to identify its present and future training needs and determine how effectively its training supports organizational goals. A training needs assessment survey was developed and sent to all of the Departments employees. The survey contained questions covering the general training environment and knowledge areas that affect all employees. Additional questions covering specific knowledge areas were divided into groups identified as domains. Each employee completed only the domain that applied to him or her. Focus groups were used to identify areas the survey should emphasis and provide insight needed to prepare a quantitative survey. Analysis of the focus groups and 810 surveys returned by the Department’s employees indicated a variety of training needs. Questions concerning the general training environment in the Department identified some key areas of concern. A key finding is that most employees do not systematically plan for the training they need. Five nontechnical domains—Personnel, Leadership, Employee Development, Quality Improvement, and Communications—were identified having the highest training need over all other domains. Recommendations were made to the Department for its approval.
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