Developing a Roadmap for Digital Delivery in Iowa [Strategic Plan for Digital Delivery]
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2022-10-01
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Abstract:The Iowa Department of Transportation (DOT) uses a wide range of data to support business functions across the enterprise. While data is not always available, accessible, or reliable, it is critical for developing products that meet the needs of the Department’s customers and supporting DOT business operations. The Department recognizes the urgency to transform today’s analog way of exchanging information between Divisions, Bureaus and Business Groups into a sustainable method to leverage digital workflows. Today, most workflows within the Department are considered electronic, but not digital. Electronic workflows are based on paperless, document-type exchanges, in which information must be manually extracted and entered into other systems. On the other hand, digital workflows are based on data-based exchanges, in which information can be easily transferred to a computer system with little to no manual entry. The Department recognizes the urgency to transform today’s analog way of exchanging information between Divisions, Bureaus and Business Groups into a more robust and sustainable method by implementing digital delivery.
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Main Document Checksum:urn:sha-512:6f9c6589acb9acabfd895ee1ec6b89328a411dafea8176b3e9a5c558948a48b30a48778c016ee96de8df6e2f8a7906b6ca65a8bf008d3e2d6523f3940707284b
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