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Development of a SMS Rollout Plan and Evaluation
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2024-06-01
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[PDF-8.17 MB]
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Abstract:Many state transportation agencies have introduced safety management systems (SMSs) to improve employee safety and health programs. These systems let employees quickly access safety and health policies, procedures, training, responsibilities, resources, and incident reporting tools, often electronically. Instituting a SMS is a critical step in adopting a proactive, data-driven approach to organizational safety. The Kentucky Transportation Cabinet Secretary’s Office of Safety (SOS) worked with Kentucky Transportation Center (KTC) to acquire, adapt, and rollout the Boosting Occupational Outcomes in Transportation Safety (BOOTS) system, a new SMS. Researchers assisted KYTC by conducting pre-rollout focus groups, helping to bring the system online, providing ongoing support, and conducting a user survey to understand what improvements can be made. While roadblocks were expected and encountered, researchers were able to identify problematic issues early and recommend interventions.
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