Evaluating Processes, Outcomes, and Sustainability for FRA’s Confidential Close Call Reporting System (C3RS)

Multer, Jordan; Safar, Hadar; Howarth, Heidi D; Gissel, Jennifer; Parker, Theresa; Stowe, Kelly A.

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Evaluating Processes, Outcomes, and Sustainability for FRA’s Confidential Close Call Reporting System (C3RS)

2024-12-12
By Multer, Jordan ; Safar, Hadar ; Howarth, Heidi D

File Language:

English

Details

Creators:

Multer, Jordan ; Safar, Hadar ; Howarth, Heidi D ; Gissel, Jennifer ; Parker, Theresa ; Stowe, Kelly A.
Corporate Creators:

John A. Volpe National Transportation Systems Center (U.S.)
Corporate Contributors:

United States. Department of Transportation. Federal Railroad Administration. Office of Railroad Policy and Development ; United States. Department of Transportation. Federal Railroad Administration. Office of Research, Development and Technology
Subject/TRT Terms:
Publication/ Report Number:

DOT-VNTSC-FRA-24-04
Resource Type:

Tech Report
Geographical Coverage:

United States
Edition:

February 2022 – June 2024
Contracting Officer:

Wornoff, Jason
Corporate Publisher:

United States. Department of Transportation. Federal Railroad Administration
Abstract:

The Federal Railroad Administration (FRA) tasked the Volpe National Transportation Systems Center (Volpe) to conduct an evaluation of the Confidential Close Call Reporting System (C3RS) implementation processes, sustainability, and safety outcomes. The research team assessed program effectiveness and suggested modifications to sustain and institutionalize the program. The team conducted the evaluation between September 2022 and June 2024 using a mixed-methods approach that included focus group discussions, workshop activities, and web surveys to obtain qualitative data from a cross-section of stakeholders. To assess outcomes, researchers reviewed corrective action (CA) documentation provided by railroads, FRA’s publicly available accident/incident data, and quantitative data related to report intake and safety-related communication from a trusted third party responsible for processing event reports, the National Aeronautics and Space Administration (NASA).
Format:

PDF
Download URL:

https://rosap.ntl.bts.gov/view/dot/78972/dot_78972_DS1.pdf
File Type:

[PDF - 1.98 MB]
Collection(s):

Federal Railroad Administration
Main Document Checksum:

urn:sha-512:89b45682ba60fa9b05fd9c87daebd438b2a53bf460e2fe43bece1f50383ada4706ea58f9993894cdf3bb9ab06cc54c852560d304ec603b70e2d4a6a43e583a5a

File Language:

English

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